Do you have a product, service, idea or resource that will add value to our customer sucess audience members? Are you looking to advertise to customer success leaders? If so, contact us to learn how you can sponsor or partner with The Jasons Take On...
Are you ready for the best body of your life? No matter where you’re starting out today, we have the perfect class to bring you to your goal. We take a customized approach to each individual’s training to ensure you make progress quickly, safely, and powerfully.
We all know that customer success is a rapidly growing area of focus for businesses and a growing industry in its own right. Your prospects and customers are facing a wide variety of customer success services, approaches, capabilities and price-points. The customer success services and your ability to deliver customer outcomes is the new competitive battleground for renewal and growth. This poses several new challenges for you from a sales, delivery and success perspective. You need to figure out: • How do you develop and deliver fast, efficient, effective and scalable CS services that beat the competition? • How do you market, bundle and sell CS services as a competitive differentiator that accelerates sales and growth?
With the rapid growth in customer success over recent years, your customers are now working with multiple customer success managers and team and systems, with multiple vendors for different parts of their overall value chains. How do you best work with your customers to ensure they're achieving the outcomes that they need to from you that contribute to their overall success. How do you work with other vendors' CS teams to best help your customers? You need to figure out: • How can we help customers work with multiple customer success managers, and how do we get a better insights into where are services fit into the overall value chain for the customer and that we're not almost competing with each other for our customers' time. • How do you align your CS services and capabilities with integration partners to ensure an effective end-to-end experience that delivers the customer outcomes across all integrated applications and services? • How do you help partners and VARs build their own competitive CS services that support your brand reputation
We love to hear what topics you would like us to cover. Just drop us a note telling us your show suggestions and any specific questions you have and we will put it on our list!