Guest: Jay Nathan – Strategic Behaviour As It Relates To Customer Success
Episode Description Join us when we speak with Jay Nathan. Jay’s the CCO for Higher Logic and one of the co-founders of Gain Grow Retain.…
Podcast: The Jasons Take On...
The Jasons Take On… is a customer success collaboration that advances the thinking and practices of customer success professionals.
Come join us for our fast-paced, insightful, unplugged conversations with two leading “Jasons” in Customer Success.
Guest: Maranda Dziekonski – What does the future customer success manager look like?
Episode Description Join us when we speak with Maranda Dziekonski. Maranda is the SVP of Customer Success at HourWork. She is seasoned customer success executive…
Guest: Ryan Johansen – The Impact of Burnout to our Mental Well-Being
Episode Description Join us when we speak with Ryan Johansen. Ryan is customer success leader based in Boston who has been an IC, Manager and…
Guest: Jamie Bertasi – Customer Success Predictions for 2023
Episode Description Join us when we speak with Jamie Bertasi. Jamie is the President and COO of Totango. Previously she was also the company’s Chief…
Guest: Deborah Andrews – The Acceleration of Customer Success Operations
Episode Description Join us when we speak with Deborah Andrews. Deborah (aka “Debs”) currently works across all post-sales functions at Unit4, alongside leading the Customer…
Guest: Alan Fecamp – The World of Recruitment in Customer Success
Episode Description Join us when we speak with Alan Fecamp. Alan is a Director in Zeren’s Commercial team and has 20+ years of experience in…
Guest: Rupesh Rao – Managing Complexity during On-boarding and Implementation
Episode Description Join us when we speak with Rupesh Rao. Rupesh is the CEO and founder of CogniSaaS. CogniSaaS helps enterprise SaaS companies deliver customer-centric…
Guest: Nick Mehta – The Next 5 Years in Customer Success
Episode Description Join us when we speak with Nick Mehta. Nick is the CEO of Gainsight, the platform that helps companies of all sizes and…
Guest: Manuel Harnisch – Delivering Customer Success For Technical Products
Episode Description Join us when we speak with Manuel Harnisch. Manuel is VP a seasoned VP of Customer Success with extensive experience building and leading…
Guest: Lynn Hunsaker – CS Leaders as the Stewards of Customer Value
Episode Description Join us when we speak Lynn Hunsaker. Lynn Hunsaker is Chief Customer Officer of ClearAction Continuum. Lynn is joining us today to talk…