Contact Us

We want to hear from you. Contact us today to learn more about The Jasons Take On... and to let us know how we can help you!

Bold Customer Success

The Jasons Take On... is a customer success collaboration that advances the thinking and practices of customer success professionals. 

Critically Examine Important Customer Success Topics

Episode 0: Intro To "The Jasons Take On..." 

Each month we explore a new and important topic related to Customer Success. Join our webinar & podcast series, become a member of our LinkedIn group, and follow us on twitter. Subscribe to our mailing list and get subscriber-only content delvered right to your email box

Subscribe to The Jasons Take On...

Meet The Jasons

JASON NOBLE (UK)

Jason Noble, a UK based visionary Customer Success executive and leader. He builds high-performing Customer Success teams and provides a variety of Customer Success mentoring, coaching and consulting services.

Jason Whitehead USA - Picture

Jason Whitehead (USA)

Jason Whitehead is the CEO of Tri Tuns, a Customer Success and Software Adoption training and consulting company. He helps organizations develop the practices and capabilities that ensure people actually adopt systems to achieve clear and measurable business value to the organization. 

Contact Jason Noble

Our Story

We first met when we were both speaking at a Customer Success Conference in London in the fall of 2018. We quickly realized we share a passion for customer success. We decided to do our first webinar together as a way to give back, share our expertise, and help others grow in their customer success careers. Our work together is our way to help advance the practice and discipline of customer successs. And the rest, as they say, is history...

The Jason Take On...

Webinar & Podcast Series

Come join us for our fast-paced, insightful, unplugged conversations with two leading "Jasons" in Customer Success. Jason Noble, a UK based visionary Customer Success executive and leader, and Jason Whitehead, a US based Customer Success and Software Adoption leader, discuss a variety of important topics and issues in the field of Customer Success. Join us for an upcoming episode or catch the replays.

Register For An Upcoming Episode

Consulting

Both Jason Noble and Jason Whitehead provide customer success consulting, training and coaching services. We help you dramatically advance your customer success program!

We Help You  

  • Develop your skills and confidence as a customer success leader
  • Maximize executive support that delivers the resources and actions you need to deliver world-class customer success services
  • Implement proven customer success strategies that reduce churn, expand acounts, and drive financal growth for your organization
  • Create highly scalable ad effctive customer success operating processes
  • Build clear, effective playbooks based on industry best practices
  • Train and develop your staff into a higly-effective customer success team
  • Increase alignmen between customer success, sales, marketing, product management, support and other departments
Get Consulting From a Jason 

Speaking

Are you looking for a great speaker for your conference, internal meeting, or customer event? Both Jasons are regular speakers and conference presenters. (After all, The Jasons Take On... got started because we met when presenting at the same conference!) 

Let us inform your audience with a fun, insightful and engaging presentation.

Get a Jason To Speak At My Event

Become A Sponsor Or Advertiser

Do you have a product, service, idea or resource that will add value to our customer sucess audience members? Are you looking to advertise to customer success leaders? If so, contact us to learn how you can sponsor or partner with The Jasons Take On...

Sponsor The Jasons Take On...

Replays!

Available on YouTube and Podcast

Watch The Replays on YouTube

You can watch all episodes of The Jasons Take On from YouTube!

Episode 0: Intro To "The Jasons Take On..."

Customer Success Leadership

Aligning Sales & Customer Success

What It Means To Be Customer Centric

Getting Customer Onboarding Right

Building Trusted Customer Relationships 

The Financial Side of Customer Success

Customer Success Technology, Platforms & More!

Accelerating User and Customer Adoption

Catch it live on June 18th. Replay will be posted here.

Register For June 18th

Catch Our Next Episode

Join our live episodes to ask questions during the webinar. We have lots of great topics planned.

Webinar & Podcast Series

Join Us For Unplugged Customer Success Conversations

About The Show

Come join us for our fast-paced, insightful, unplugged conversations. Each month we explore a new and important topic related to Customer Success, so be sure to join each webinar in the series! 

We also offer a variety of subscriber-only resources, tools and content that we think you will enjoy. Be sure to subcsribe to our mailin list to get all the latest delivered to your inbox!

Subscribe To The Jasons Take On...

Join The Conversation

The Jasons Take On - LinkedIn Group

We love to hear what you think! That is why we lauched The Jasons Take On... LinkedIn Group. 

We use our LinkedIn group to engage with you before, during and after each episode. Please join our group to be part of the conversation!

  • Post questions in advance that we will cover in an upcoming show
  • Ask questions during the live show
  • Challenge our opinions and offer a new perspective
  • Get advice from other fans of The Jasons Take On...
  • Suggest topics for future shows
Join The Jasons Take On... Group on LinkedIn

Future Episodes

We have some great topics planned for our upcoming episodes. Please join us!

Join An Upcoming Episode

Replays

Check out our past episodes, available on YouTube and major podcast providers

Catch A Replay

Watch on YouTube

Check out our previous episodes on YouTube. Watch the whole episode or catch short, topic-focused clips. 

Subscribe to our YouTube Channel to get notified when new episodes are available.

Watch The Jasons Take On... On YouTube

Catch Our Next Episode

Join our live episodes to ask questions during the webinar. We have lots of great topics planned. Our next episode starts in:

-
Days
-
Hours
-
Minutes
-
Seconds

What Will The Jasons Take On Next?

Accelerating User and Customer Adoption!

We covered some of the big challenges in customer adoption and onboarding in our webinar in February. Join us this month where we're talk about how you can accelerate that process and the adoption of your solutions within your customers. 

We'll be looking at user adoption and engagement, stakeholder adoption and ultimately the organisational adoption, and how they work in tandem with each other and what the key approaches are to accelerating them, with some solid examples of ideas that we've seen working in different organisations.

Starts In

-
Days
-
Hours
-
Minutes
-
Seconds
Join The Next Episode!

Register Today For An Upcoming Episode

Are you ready for the best body of your life? No matter where you’re starting out today, we have the perfect class to bring you to your goal. We take a customized approach to each individual’s training to ensure you make progress quickly, safely, and powerfully.

Accelerating User and Customer Adoption

June 18, 2019 at 10:30am EST / 3:30pm GMT

We covered some of the big challenges in customer adoption and onboarding in our webinar in February. Join us this month where we're talk about how you can accelerate that process and the adoption of your solutions within your customers. We'll be looking at user adoption and engagement, stakeholder adoption and ultimately the organisational adoption, and how they work in tandem with each other and what the key approaches are to accelerating them, with some solid examples of ideas that we've seen working in different organisations.

Sign Me Up

Low Touch and Tech-Touch Customer Success

July 23, 2019 at 10:30am EST / 3:30pm GMT

Not all customers need or want the same approaches and engagement (and experiences) from you. Segmentation is a critical part of delivering your customers' success and how you approach delivery within your segmentation drives that success. This month we're going to talk about the so called low touch and tech-touch models for customer success, when to use them, what they look like and how to ensure they're delivered at the right level. Many businesses start with a one size fits all, very reactive approach to customer success. By looking at different models like this, you can scale and grow your customers successfully.

CS Expertise vs. Domain Expertise

August 20, 2019 at 10:30am EST / 3:30pm GMT

This is a topic that we're super passionate about and the conversation this month will talk through the pros and cons of both approaches, what our recommendations are, and the trends we're seeing in different companies now. Many CS leaders and professionals have extensive and broader experiences, across different industries and sectors, and when positioned correctly, it can have significant benefits for companies. How important is specific domain expertise in customer success? Join us to hear our insights from our own experiences on this topic.

Have A Topic You Want Us To Take On?

We love to hear what topics you would like us to cover. Just drop us a note telling us your show suggestions and any specific questions you have and we will put it on our list! 

Resources

Replays

Missed the live show? No proble, you can catch our previous episodes of The Jasons Take On. You can watch on YouTube, and your favorite podcast provider.

Catch A Replay

Join Our LinkedIn Group

We want to know what you think! Join Our LInkedIn group to fully participate in the ongoing customer success discussions. Ask a question, share a perspective, and learn from other great customer success professionals!

Join The Jasons On LinkedIn
The Jasons Take On - LinkedIn Group
The Jasons on Twitter

Connect with us on Twitter

The Jasons are active on Twitter! Please connect with us there @TheJasons_CS

Read Our Blogs

We are active bloggers and regularly publish their ideas and insights on their respective blogs. Check out both our blogs to get even more ideas!

Jason Noble (UK)

Jason Noble UK Picture
Read Jason Noble's Blog

Jason Whitehead (USA)

Jason Whitehead USA - Picture

Get In Touch

Have questions or ideas? Wan to learn more about The Jasons. Take On...? Just drop us a note and we will get back to you within 1 - 3 business days.

Contact The Jasons

Oops, page not found

But that doesn't mean we can't help you find what you're looking for!