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    The Jasons Take On...

    The Jasons Take On...

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    Archives: Podcast

    Guest - Harini Gokul

    Guest: Harini Gokul – Why Customer Success is a Team Sport

    Episode Description Join us with guest Harini Gokul, customer success leader at AWS (Amazon Web Services), where she’s building and leading customer success for our Amazon’s…

    Guest - Markus Rentsch

    Guest: Markus Rentsch – Customer Value Led Growth

    Episode Description Join us with guest Markus Rentsch, CEO of Remark-able. A high-profile customer success thought leader, coach, and consultant. Markus has created the Customer-Value-Led-Growth…

    Guest - Kristi altorusso

    Guest: Kristi Faltorusso – How To Successfully Scale Customer Success

    Episode Description Join us with guest Kristi Faltorusso, VP of Customer Success at ClientSuccess, a leading customer success management solution, where she leads Customer Success, Technical Support and…

    Guest - Alex Farmer

    Guest: Alex Farmer – Building a Successful Customer Success Organization

    Episode Description Join us with guest Alex Farmer, VP of Customer Success at Cognite, a global industrial AI Software-as-a-Service (SaaS) company supporting the full-scale digital…

    Guest - Irit Eizips

    Guest: Irit Eizips – Designing & Implementing Customer Success Strategies In Complex Organizations

    Episode Description Join us with guest Irit Eizips, CEO and Chief Customer Officer for CSM Practice, a global customer success management consulting firm, that specializes in working with…

    Guest - Aaron Jones

    Guest: Aaron Jones – Using Storytelling to Engage Customers

    Episode Description Join us with guest Aaron Jone, VP of services and global partner strategy at HubSpot. HubSpot is a leading CRM platform that provides…

    Guest - Philipp Wolf

    Guest: Philipp Wolf – The State Of The Customer Success Industry And Where It’s Going In 2022

    Episode Description Join us with guest Philipp Wolf, CEO of Custify, a customer success platform designed for your B2B SaaS business that helps you better…

    Guest Guy Nirpaz: Customer Success Is Evolving -What Does The Future Look Like?

    Guest: Guy Nirpaz – Customer Success Is Evolving -What Does The Future Look Like?

    Episode Description Join us with guest Guy Nirpaz, CEO of Totango, the fastest growing and most trusted provider of modular customer success software and author…

    Guest: Dickey Singh - Scaling Customer Success with Automation

    Guest: Dickey Singh – Scaling Customer Success with Automation

    Episode Description Join us with guest Dickey Singh, CEO & Co-Founder of Cast.app,a company focused on scaling customer success and post-sales. Today we are talking…

    Is Customer Success a Professional Service?

    Is Customer Success a Professional Service?

    Is Customer Success a Professional Service? In this episode, we take a deep dive into the question, “Is Customer Success a Professional Service?” There is…

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    Intro to The Jasons Take On…

    Episode 0 – Intro To The Jasons Take On…

    https://thejasonstakeon.com/podcast-player/2122/episode-0-intro-to-the-jasons-take-on.mp3

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    The Jasons Take On...
    Episode 0 - Intro To The Jasons Take On...
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    • Episode 0 - Intro To The Jasons Take On...

      Episode 0 - Intro To The Jasons Take On...

      May 7, 2019 •

      Get to know your hosts, Jason Noble (UK) and Jason Whitehead (USA), and the reason for “The Jasons Take On…” podcast. We are all about…

    • Guest: Dan Steinman -

      Guest: Dan Steinman - "The Future of Customer Success"

      Dec 17, 2020 •

      Customer success has had an amazing progression over the past decade and with incredible change in 2020 alone. So what can we expect in 2021…

    • Guest: Adam Joseph -

      Guest: Adam Joseph - "Customer Success Tech to Help You Grow and Scale"

      Dec 10, 2020 •

      Come and learn from Adam Joseph, Director of Customer Success at Gainsight. Adam shares his thoughts on how customer success technology can help you grow…

    • How To Measure the Impact of Customer Success?

      How To Measure the Impact of Customer Success?

      Dec 7, 2020 •

      Are you measuring the wrong shit? A great question and one that can be difficult to get right. Is it about revenue? Is it about customer…

    • False Assumptions That Are Killing Your CS Program

      False Assumptions That Are Killing Your CS Program

      Nov 20, 2020 •

      There are many false assumptions and myths that surround the world of customer success – and it can be challenging and very frustrating to start…

    • Guest: Shanta Bodhan -

      Guest: Shanta Bodhan - "Moving Beyond the Buyer to Drive Adoption"

      Nov 11, 2020 •

      Come join The Jasons Take On… with our special guest, Shanta Bodhan. Shanta is a leader in customer success at Supply Shift and she shares…

    • Guest: Szuyin Leow -

      Guest: Szuyin Leow - "Balancing Product, Customer Success, and Subject Matter Expertise in Your CS Staff"

      Nov 4, 2020 •

      Come join The Jasons Take On… with our special guest, Szuyin Leow. Szuyin shares her experiences and insights around how to identify the skills required…

    • Guest: Paul Henderson -

      Guest: Paul Henderson - "Designing Customer Outcome Programs"

      Oct 23, 2020 •

      “Designing Customer Outcome Programs”  Come join The Jasons Take On… with our special guest, Paul Henderson. Paul shares his insights around how to design a…

    • Does Customer Success Mean Anything to Your Customers?

      Does Customer Success Mean Anything to Your Customers?

      Sep 30, 2020 •

      Does Customer Success Mean Anything to your Customers? It should, but there’s a good chance that it doesn’t. We all know customer success is still…

    • Customer Success Isn't Just a Department

      Customer Success Isn't Just a Department

      Sep 16, 2020 •

      The clue is in the name “Customer Success” and that clearly is what all your company or business is trying to do – ensure that…

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