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Episode Description In this episode, we sit down with Esben Friis-Jenson, Cofounder and CRO at User Flow to discuss product-led growth. Esben shares his insights

Episode Description In this episode, we sit down with Ross Fulton, CEO of Valuize. Ross helps B2B software companies build industry-leading customer success strategy and

Episode Description In this episode, we sit down with Marten Jagers. Marten is a co-founder of a great technology company called Strat App. Strat App

Episode Description The last few years have seen the rise of a new customer focused C-suite role – the Chief Customer Officer. This role is

Episode Description In this episode, we sit down with Jack Choppin. Jack is the head of Client Success at Go Proposal. Jack has recently been

Episode Description In this episode we sit down with Chad Hornefeldt, Director of Customer Success at Kustomer. Chad shares his insights and experience in building

Episode Description In this episode, we are joined by Mike Sasaki, VP, Global Head of Customer Success & Support at Mitek. Mike shares his insights

Episode Description In this episode, we sit down with Rav Daliwal to get a venture capitalist’s perspective on the importance of having a high-impact customer

In this episode, we sit down with Eric Kades, to look at how customer success teams can best use automation, AI, and other technologies to scale how they engage with customers and deliver an amazing experience.