Episode Description In this episode, we sit down with Marten Jagers. Marten is a co-founder of a great technology company called Strat App. Strat App
Episode Description The last few years have seen the rise of a new customer focused C-suite role – the Chief Customer Officer. This role is
Episode Description In this episode, we sit down with Jack Choppin. Jack is the head of Client Success at Go Proposal. Jack has recently been
Episode Description In this episode we sit down with Chad Hornefeldt, Director of Customer Success at Kustomer. Chad shares his insights and experience in building
Episode Description In this episode, we are joined by Mike Sasaki, VP, Global Head of Customer Success & Support at Mitek. Mike shares his insights
Episode Description In this episode, we sit down with Rav Daliwal to get a venture capitalist’s perspective on the importance of having a high-impact customer
In this episode, we sit down with Eric Kades, to look at how customer success teams can best use automation, AI, and other technologies to scale how they engage with customers and deliver an amazing experience.
Today, sales leaders still have a lot of confusion and misunderstanding about what customer success is and how talking about it during the sales process can help accelerate close rates and increase revenues. Sales leaders can leverage their organization’s customer success team and capabilities to change how they sell and win more deals. In this episode of The Jasons Take On… we examine how sales leaders and customer success teams can better collaborate to accelerate initial sales, increase renewals, and increase the total lifetime value of the customer.
Episode Description We are quickly entering “The Performance Economy” where what matters most to customers is achieving desired outcomes. Yet, many organizations are solely focused
The Jasons Take On… is a customer success collaboration that advances the thinking and practices of customer success professionals.
Come join us for our fast-paced, insightful, unplugged conversations with two leading “Jasons” in Customer Success.
Jason Noble
Jason Noble is the VP of Global Customer Success at Vinli. He is a UK based visionary Customer Success executive and leader. Jason builds high-performing Customer Success teams and provides a variety of Customer Success mentoring, coaching, and consulting services.
Jason whitehead
Jason Whitehead is the Co-Founder of Success Chain and the CEO of Tri Tuns, LLC. He helps organizations develop the practices and capabilities that ensure people actually adopt systems to achieve clear and measurable business value to the organization.
We publish new episodes at least once a month.
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