In this unplugged conversation, Jason Whitehead (US) and Jason Noble (UK) discuss the financial issues, considerations, and impact of an effective Customer Success program for
Building great relationships and partnerships with our customers is one of the cornerstones of customer success management and account management, but it’s not easy to
We all know that proper onboarding and effective adoption is critical for minimizing time to first value, getting quick wins, building positive client relationships, and
Getting sales and customer success aligned so they collaborate effectively to ensure that customers are successful throughout the lifecycle is a major challenge for most
This conversation examines what it means to be customer centric and why it is a challenge for businesses today. We examine different perspectives on customer
This episode focuses on global customer success (CS) leadership. We examine a variety of challenges that CS leaders need to address. We discuss the qualities
The Jasons Take On… is a customer success collaboration that advances the thinking and practices of customer success professionals.
Come join us for our fast-paced, insightful, unplugged conversations with two leading “Jasons” in Customer Success.
Jason Noble
Jason Noble is the VP of Global Customer Success at Vinli. He is a UK based visionary Customer Success executive and leader. Jason builds high-performing Customer Success teams and provides a variety of Customer Success mentoring, coaching, and consulting services.
Jason whitehead
Jason Whitehead is the Co-Founder of Success Chain and the CEO of Tri Tuns, LLC. He helps organizations develop the practices and capabilities that ensure people actually adopt systems to achieve clear and measurable business value to the organization.
We publish new episodes at least once a month.
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