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Episode Description Join us when we speak with Dana Alvarenga, VP of Customer Experience at Slap Five.  Dana Alvarenga is a very well know and

Ideal Customer Behavior In this episode, we discuss the concept of “Ideal Customer Behavior” (ICB) and how you can use it to drive desired customer

Episode Description Join us with guest Ben Winn, brand and community manager at Catalyst Software and one of the leading customer success community and thought leaders. 

Episode Description Join us with guest Harini Gokul, customer success leader at AWS (Amazon Web Services), where she’s building and leading customer success for our Amazon’s

Episode Description Join us with guest Markus Rentsch, CEO of Remark-able. A high-profile customer success thought leader, coach, and consultant. Markus has created the Customer-Value-Led-Growth

Episode Description Join us with guest Kristi Faltorusso, VP of Customer Success at ClientSuccess, a leading customer success management solution, where she leads Customer Success, Technical Support and

Episode Description Join us with guest Alex Farmer, VP of Customer Success at Cognite, a global industrial AI Software-as-a-Service (SaaS) company supporting the full-scale digital

Episode Description Join us with guest Aaron Jone, VP of services and global partner strategy at HubSpot. HubSpot is a leading CRM platform that provides